Rojomoma Pty Ltd Producer’s Licence 50816469
Full payment must be made before delivery of wine – no account customers.
We cannot guarantee delivery times as it is dependent on the courier.
We accept your order on the understanding that you give us the correct address and that there will be some one home when we deliver. In the event that no one is home when we deliver, your wine will be left in a safe place. We take no responsibility for how long the wine may be left out doors.
Orders can be placed and paid for in our online store by using Direct Deposit or PayPal.
We deliver within Australia only. Flat-rate shipping of $10 applies for all Australian orders.
Deliveries will generally be received within 7 working days from the time we receive confirmation of the customer payment (this may take 24hrs from the time you make your payment). If you do not receive your order within that time frame please contact us as soon as possible so we can track the order with the delivery company.
If you receive damaged or incorrect goods you must contact us within 7 days of the receipt of the delivery to arrange returns/replacements.Orders for wine can only be placed by persons over the age of 18 years. By placing an order you are confirming that you are over the age of 18 years and that the delivery will be received by a person over the age of 18 years. Please enjoy our wine by drinking responsibly. Rojomoma supports the responsible consumption of alcohol.
Rojomoma.com.au enables you to contact us about questions you may have about our services. As part of this, Rojomoma.com.au collects personally identifying information, such as customer names, email or physical addresses, or any other information that might identify a visitor to our Web site individually.
To protect your safety, you should not provide Rojomoma.com.au with any personal information that is not specifically requested.
Personal identifying information is used only for our legitimate business interests, including complying with applicable laws and regulations. We may also use your information to contact you with relevant information from time to time.
We will share your personally identifying information if required by law to do so.
You may, at any time, remove your information from our current customer database. To do so, please email us.
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